Commitment

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At Pioneer Homecare we aim to deliver care with a personal touch. There is no task too big or small that we cannot assist you with. It is a core value of our company that each client is living well in the community with a little help when needed. 

What differentiates our staff is their passion for not only serving the physical health care needs of our client, but also understanding and caring for their emotional needs. They also recognise and acknowledge the needs of our client’ families.

We recognise that each client has individual needs. 

We treat each Client with the highest level of dignity and respect. 

In the absence of strong guidelines in the largely unregulated market of Homecare in Ireland, Pioneer Homecare has a strong focus on delivering a quality service. Our experience in the Nursing Home sector, which is highly regulated, has driven us to continue our strong focus on quality service delivery through our Homecare business. 

Our commitment is to build professional relationships with the clients GP, Public Health Nurses, Community Response Teams, Acute hospital services and any other service required. Our qualified Nurse Care Manager will manage these relationships with a professional service level of documentation and follow up. We work closely with the Clients family in order to maximise the service we provide.

Nursing and Social Care Managers

Our Client Care Managers come from highly trained backgrounds from Nursing or Social care. Each client’s needs are assessed by our Client Care Managers and their care is reviewed every one to three months according to their needs or dependency.

Nurse Managers

We know the key to running a successful case depends on the carefully selected and highly qualified team we have built around us. Our aim is to deliver an outstanding service with a friendly smile.

Standards of Care

All of our carers undergo a rigorous selection process that includes reference checking and Garda vetting. We provide on-going support and training to our carers so they can meet the requirements of QQI level 5 accreditation. Our carers are supported in their roles by our Client Care Managers and our carers undergo regular reviews and spot-checks of their work to ensure our high quality promise is never compromised.

our qualified carers are

  • Reference checked
  • Fully trained to minimum QQI level 5
  • Insured
  • Trained in safe manual handling
  • Garda vetted 

At Pioneer Homecare our carers work in strict adherence to the company’s policies, procedures and guidelines. 

Carer Selection

After an in depth consultation with the client and family we carefully select the ideal carer taking into consideration

  • Clients needs
  • Personality
  • Skills
  • Any other requests from the client and family


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Advise

on services in the community

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Liaise

with your public health nurse

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Apply

for additional home care packages